Privacy Policy
Last updated: January 2026
Taw Studios(“we,” “our,” or “us”) is committed to protecting the privacy of our clients, website visitors, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services, in compliance with the Data Protection Act of Kenya (2019).
1. Information We Collect
We collect information you provide directly, including your name, phone number, email address, company name, and project details when you fill out our contact form, book a consultation, or request a quote. We also collect information necessary for service delivery, such as business requirements, technical specifications, and access credentials where relevant.
When you visit our website, we automatically collect standard usage data including your IP address, browser type, device information, pages visited, and referral source through analytics tools and server logs.
2. How We Use Your Information
We use your information to respond to inquiries, provide and improve our services, send project updates and invoices, and comply with legal obligations. We may also use anonymised aggregate data for internal analytics and service improvement.
We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share information with trusted third party service providers (payment processors, cloud hosting, analytics platforms) who are bound by confidentiality agreements and data processing obligations consistent with Kenyan law.
3. Data Storage and Security
Your data is stored on secure servers, primarily within the African region where commercially reasonable. We implement industry standard technical and organisational measures to protect your personal information, including encryption, access controls, and regular security audits.
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
4. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. Client records are retained for a minimum of three years after project completion for legitimate business purposes. You may request deletion of your data by contacting us, subject to legal retention obligations.
5. Your Rights
Under the Data Protection Act of Kenya, you have the right to access, correct, or delete your personal data held by us, and to withdraw consent where processing is based on consent. Requests can be submitted by phone or in person and will be processed within 30 days.
6. Cookies
Our website uses essential cookies for functionality and optional analytics cookies to help us improve your experience. You can control cookie preferences through your browser settings. Disabling certain cookies may affect website performance.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. For material changes, we will notify clients directly where practicable.
8. Contact
If you have questions about this policy or wish to exercise your data rights, reach us at 0794 751 252 or 0737 190 114. Our office is located at South C, opposite Masjid Noor Mosque, next to Nasrullah Restaurant, Nairobi.